"We are very pleased to share our thoughts with you regarding the recent PS-2000 replacement of our pool fiberglass surface. The job appeared to go well and we were completely pleased with the product. You came out quickly and without hesitation declared you would replace the entire job at not cost, in accordance with our ten year warranty. The crew you put on the job this time performed the full job in a completely professional style from start to finish. They were very communicative, keeping us informed daily of the job progress. They cleaned up their working area at the end of each day, stacking their tools and supplies and kept our back yard as uncluttered as much as possible. Equally important, they kept our pool house squared away at all times. We appreciate your follow up with this job in such a professional manner and we've got to say, "you really stand by your product". Thanks again Reid."